Privacy Policy

Privacy Policy

Last Updated: September 8, 2026

Welcome to ELVEON (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.elveonworld.com or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Name, phone number, email address, shipping/billing address, and any other information you provide when placing an order, subscribing to updates, or contacting us.
• Payment Information: When applicable, payment details are processed through secure third-party payment gateways. We do not store your full card or payment credentials on our servers.
• Order Information: Products purchased, order history, delivery preferences, and giveaway/lucky draw entry details linked to verified orders.
• Technical Information: IP address, browser type, device information, and browsing behavior collected automatically through cookies and similar technologies.
• Communication Data: Messages, inquiries, or feedback you send us via WhatsApp, Messenger, email, or contact forms.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including delivery and payment processing
• Verify and manage entries for our lucky draw and giveaway campaigns
• Communicate with you regarding your order, inquiries, or support requests
• Send promotional updates, offers, and new product announcements (you may opt out at any time)
• Improve our website, products, and customer experience
• Prevent fraud and ensure the security of our platform
• Comply with applicable legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Delivery Partners/Couriers: To fulfill and deliver your order
• Payment Processors: To securely process transactions
• Service Providers: Who assist us with marketing, analytics, or website operations, under confidentiality obligations
• Legal Authorities: When required by law or to protect our legal rights

4. Giveaway & Lucky Draw Data

If you participate in an ELVEON lucky draw or giveaway through a verified purchase, we may use your order and contact details solely to verify eligibility, log your entry, and contact you if you are selected as a winner. This data is not used for any other purpose beyond the campaign.

5. Cookies

Our website may use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual obligations
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

ELVEON
3/3/15, Bashbari, Chan Mia Housing, Mohammadpur, Dhaka, Bangladesh, 1207
Email: contact@elveonworld.com
Website: www.elveonworld.com